Shipping policy
Shipping Policy
At Two Mountains Mercantile, we curate products from small businesses, artisan makers, and quality brands from around the world. Because of this, shipping times and methods will vary depending on the supplier and origin of your items.
Processing Time Most orders are processed within 1–3 business days. Some items may require additional processing time — this will be noted on the product page where applicable.
Shipping Times Estimated delivery times vary by product and supplier:
- Canadian orders: 5–10 business days
- Made to Order items: 7-20 business days
Please note that these are estimates and are not guaranteed. Delays may occur due to customs, carrier issues, or high demand periods.
Shipping Policy
We ship to Canada and the United States.
Canada
- Standard Shipping: $13.00 CAD
- Free shipping on orders over $99.00 CAD
United States
- Standard Shipping: $10.99 USD
- Free shipping on orders over $74.99 USD
Important Notice As our products are sourced from suppliers around the world, shipping times may be longer than you'd expect from a local retailer. We appreciate your patience and promise that every item has been thoughtfully chosen to be worth the wait!
Tracking Where available, tracking information will be provided once your order has shipped.
Questions? If you have any concerns about your order, please don't hesitate to contact us.